Privacy Policy
Last Updated: June 10, 2025
Introduction
At Alethia, we take your privacy seriously. This privacy policy describes how we collect, use, and handle your personal information when you use our services.
Your privacy is important to Alethia. We limit the amount of information we collect from you across our website, https://www.alethia.company, and any other platforms and applications we own and operate. What data we do collect is subject to robust procedures to ensure your privacy is respected.
Data Collection
Any data we collect, we collect with your knowledge and consent. We also let you know why we're collecting it and how it will be used. You only need to provide us with a valid email address to use our free tier service. For the paid service, we require your legal name, and payment account information.
As a default data privacy setting, the contents of any session will be stored in our encrypted database, and used for the sole purpose of improving the performance of our AI model.
Data Privacy Options
You may choose to have your logs saved in an anonymized form, meaning that the stored logs will not be associated with your account ID. However, this reduces Alethia's ability to give you personalized counseling, and it also means we cannot retrieve and delete your logs if you cancel your account.
You may also choose to have all of your logs deleted after each session.
Data Retention and Protection
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Third-Party Services
Our website contains Google Analytics to track anonymized usage; see the privacy policy regarding Google Analytics. Otherwise, we don't share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your Rights
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website, service and/or mobile application will be regarded as acceptance of our practices around privacy and personal information.
Contact Us
If you have any questions about how we handle user data and personal information, feel free to contact us at [email protected].